Returns & Exchanges

At American Express Fashion, we strive for your complete satisfaction with every purchase. If you are not entirely happy with your selection, you can return or exchange eligible items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Log in to your account and visit the 'Order History' section to select the items you wish to return and receive a prepaid shipping label.

• 2.
  Prepare Your Package

  Place the items in their original packaging with all tags attached, ensuring the merchandise is unworn and in its original condition.

• 3.
  Ship the Items

  Affix the provided return label to your package and drop it off at any authorized carrier location or schedule a home pickup.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, a refund will be issued to your original payment method within 7 to 10 business days.